The Administrative Assistant/Receptionist supports the mission and daily operations of Hendrick Home for Children by managing front office functions, handling communications, and performing a wide range of clerical and administrative duties. This position serves as the first point of contact for visitors and callers, ensuring a professional, organized, and welcoming environment. In addition, this role provides general administrative support to the President/CEO, Programs Department, Director of Advancement, and Vice President of Business & Finance as needed.
Organizational Duties and Responsibilities:
- Greet and assist visitors, families, and staff in a professional and courteous manner
- Answer, screen, and route phone calls; manage voicemail, messages, and on-call scheduling
- Maintain confidentiality and a positive, helpful demeanor when interacting with staff and guests
- Perform general clerical duties including typing, filing, copying, scanning, and preparing correspondence
- Manage incoming and outgoing mail, including daily post office runs
- Maintain postage meter, labels, ink supplies, and account balances
- Order, track, and organize office supplies and supply storage areas
- Maintain office equipment (copiers, fax machines, phones, postage meter) and coordinate repairs as needed
- Maintain Staff Break Room, including ordering snacks, supplies, coffee, drinks, etc.
- Maintain and update organizational directories, including staff, families, and alumni contact lists
- Maintain paper and electronic files in accordance with organizational policies and confidentiality standards
- Coordinate birthday and recognition lists for employees and residents; arrange cards or gifts as directed
- Support internal communication and coordination for meetings and campus events
- Maintain the campus calendar and facility reservations (gym, auditorium, dining room)
- Secure and lock the front office and mailroom at closing; set phones for night or weekend mode
- Perform additional duties as assigned by VP of Business & Finance and President/CEO
Qualifications and Requirements Include:
- Minimum age: 21
- High School Diploma or GED
- Valid Driver’s License with a good driving record
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy
- Ability to manage multiple tasks with attention to detail and discretion
- Must meet state requirements for background checks and random drug testing
Benefits:
• Full-time Non-Exempt (Hourly)
• Medical, Dental, Vision, Group Life Insurance, and 401(k) with company contribution.
• PTO
Please email resume to macaylanicholas@hendrickhome.org
