Job Type: Full-Time
Department: Programs
Reports To: Executive Vice President
The Administrative Assistant to Children and Family Care Services supports the Executive Vice President and Program staff in fulfilling operational, licensing, and clinical responsibilities. This role is essential to ensuring the day-to-day administrative functions of Basic Care and Family Care programs are organized, compliant, and in alignment with Texas Child Care Licensing standards.
Key Responsibilities:
- The Administrative Assistant to Children and Family Care Services provides support to the Vice President, caseworkers, Family Care Director, and other clinical staff as needed
- Ensure all required documentation is up to date, maintained, and monitored in compliance with Texas Child Care Licensing standards, including inspections (health, fire, gas, pet vaccinations), training records, and incident tracking
- Organize and maintain medicine records, ensuring accuracy, security, and compliance with medication storage regulations
- Schedule and coordinate routine medical, dental, and clinical appointments for children and families in care
- Support clinical documentation processes, including intake files, distribution of student manuals, and the creation and maintenance of Plans of Service
- Prepare, track, and reconcile allowance requests for both Basic Care and Family Care programs
- Assist in the oversight and organization of records for Medicaid benefits, including application processes and change notices
- Collaborate with families and staff to schedule visitations and coordinate transportation as needed
- Liaise with external partners (e.g., software vendors, school districts, state agencies) to support accurate reporting and data updates
- Ensure records and files are maintained in a manner that supports internal audits and licensing reviews
- Perform additional administrative or program-related duties as assigned by the Executive Vice President and/or President/CEO
Required Qualifications:
- Understanding of Texas Child Care Licensing regulations is preferred but not required (or willingness to be trained)
- Confidentiality and discretion when dealing with sensitive information
- High school diploma or equivalent
- Previous experience in an administrative or office role is preferred
- Proficiency in office software (Word, PowerPoint, Excel)
- Basic knowledge of data entry, record keeping, and filing systems
- Familiarity with virtual collaboration tools such as Zoom and Teams
- Strong verbal and written communication skills, including the ability to write clear and professional emails, memos, and reports
- Active listening skills to understand and address office needs
- Ability to manage multiple tasks efficiently and prioritize work
- Attention to detail to ensure accuracy in document management, scheduling, and other administrative tasks
- Ability to work well in a team and collaborate with others in the office
- Problem-solving skills to handle minor issues and resolve conflicts
Please email resume to hollycox@hendrickhome.org